Refund Policy
Thank you for choosing Vayal Vimaani. We strive to provide high-quality services to all our customers. This Refund Policy outlines the terms under which refunds may be issued for services purchased through our platform.
1. Eligibility for Refunds
Refunds may be considered only under the following conditions:
- The service was not delivered as promised due to technical issues or provider errors.
- A cancellation request was made before the service was initiated.
- The request is made within 7 days of payment.
2. Non-refundable Conditions
Refunds will not be issued under the following circumstances:
- The service has been fully completed or used.
- Delays caused by weather or third-party service providers.
- Client provided incorrect or incomplete information at the time of booking.
3. Refund Process
To request a refund, please email us at vayalvimani@gmail.com with your order ID and reason for the request. We will review your request and respond within 3–5 business days.
4. Refund Method
Approved refunds will be processed to the original payment method within 7–10 business days. Processing times may vary depending on your bank or payment gateway.
5. Partial Refunds
In some cases, partial refunds may be issued if a portion of the service was delivered or resources were allocated prior to cancellation.
6. Cancellation Policy
You may cancel your service up to 24 hours before the scheduled deployment. Cancellations made after this period may not be eligible for a refund.
7. Contact
For any refund-related queries, please contact our customer support team at vayalvimani@gmail.com.